Nestle Business Services

Please accept my personal thanks for your recent support to Nestle Business Services and the Nestle family of companies in North America during our Pallet Conference. Your presentation on negotiations was exactly what was needed to help align our internal stakeholders with our strategic sourcing approach. Your effective facilitation of our strategy discussion led to an outcome that I don’t believe would have been possible had we led the discussion ourselves. Having attended other meetings where you have either functioned as an instructor or facilitator, I knew that I could expect a high level of professionalism and an engaging, even entertaining dialogue. Given my high expectations, I was pleasantly surprised to see my expectations exceeded as you were able to quickly move the group beyond the obvious issues, identify key strategy issues and prioritize those issues with buy-in from a diverse group of internal stakeholders. The only thing I would have changed would be to have scheduled more time for you to spend with the group.